1. Cancellation Rights

You have the right to cancel your order within 7 days of receiving the product. To be eligible for a cancellation, the product must be in its original condition, unused, and in its original packaging.

2. How to Cancel

To cancel your order, please follow these steps:

  1. Contact Us: Email us at z.a.r.mohsina@gmail.com or call us at +91 82998 02613 to notify us of your cancellation request.
  2. Provide Details: Include your order number, the product you wish to cancel, and the reason for cancellation in your communication.
  3. Return Instructions: If the product has already been shipped or delivered, we will provide you with return instructions. Please ensure that the product is returned in its original condition and packaging.

3. Refunds

  • Processing Time: Once we receive and inspect the returned product, we will process your refund within 14 business days.
  • Refund Method: The refund will be issued to the original payment method used for the purchase. Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

4. Non-Returnable Items

Some items may be non-returnable or non-cancellable due to hygiene reasons, custom orders, or other specific conditions. These will be clearly indicated on our Site.

5. Contact Us

For any questions or concerns regarding cancellations, please contact us at:

Thank you for shopping with Z.A.R. Mohsina. We strive to provide the best service and ensure your satisfaction.